Funnel Glossary

Funnel Glossary: Every Term You Need to Know Before You Start

September 30, 20257 min read

Funnel Basics: What the Heck Is a Funnel, Anyway?

Let’s break the first myth: a funnel isn’t a tool, a page, or a piece of software. It’s a journey — the strategic path that turns total strangers into leads, buyers, and repeat customers.

It’s not about pretty pages. It’s about guiding people through a process that builds trust, creates urgency, and ends in a conversion (without them feeling like they were sold to).

Here’s how the stages break down:

  • Top of Funnel (TOF): This is where people first discover you. Think cold traffic — folks who’ve never heard of you. You need to grab attention and make them care.

  • Middle of Funnel (MOF): Now they know who you are. This is the nurture phase — where you build trust, show value, and prove you’re not just another internet charlatan.

  • Bottom of Funnel (BOF): These are your hot leads — ready to buy, book, or binge your offer. This is where you close.

  • Conversion Rate: The % of people who do what you want — opt in, buy, book, etc. High conversion = the funnel’s doing its job. Low? Time to fix something.

If you understand these stages, you’re already ahead of half the people yelling about “funnel hacks” online.

Page Types & Components (AKA What Goes Where)

Funnels aren’t random pages duct-taped together. Each one serves a purpose — and when done right, they guide people step-by-step like digital breadcrumbs leading to your bank account.

Let’s break down the main page types:

  • Landing Page: The focused workhorse. One page, one purpose. Whether it’s opt-ins or webinar sign-ups, this is your conversion sniper.

  • Sales Page: Long-form persuasion. This is where you pitch your heart out — benefits, features, testimonials, FAQs, and that juicy CTA. It’s the closer.

  • Squeeze Page: Minimalist, no distractions. Just a headline, maybe a subhead, and an opt-in box. Perfect for freebie offers and lead magnets.

  • Thank You Page: Don’t sleep on this one. It’s prime real estate for upsells, next steps, or dropping a trust-building video. Keep the journey going.

  • Bridge Page: Common in affiliate marketing or product launches. It warms people up before they hit the offer. Think of it as the friendly intro before the sales pitch.

If your funnel doesn’t have the right pages in the right order, it’s like a GPS that sends people off a cliff. Structure matters. A lot.

Lead Gen Terms That Sound Way Fancier Than They Are

Don’t let the lingo intimidate you — half the terms people throw around in the funnel world are just fancy names for common-sense sales psychology.

Let’s decode:

  • Lead Magnet: A free resource (guide, checklist, template) that gets people to trade their email for value. It’s your foot in the door.

  • Tripwire: A low-ticket offer ($7–$49) that turns leads into buyers fast. It filters the serious from the freeloaders.

  • Upsell / Downsell: Offers shown after someone says yes to the first one. More value, more money — and yes, people actually love it when it’s done right.

  • Order Bump: That little checkbox during checkout — “Add this for just $17 more.” Tiny tweak, big revenue bump.

Nurture & Follow-Up Language

Here’s where most funnels flatline: they capture the lead, then disappear like a bad Tinder date.
Follow-up is not optional — it’s where the money lives.

Let’s decode the terms that keep your pipeline warm and your prospects close:

  • Email Sequence: A pre-written set of emails sent automatically after someone opts in. These guide your lead from “Who are you?” to “Take my money.” Ideally: 3 to 7 emails of value, story, and pitch.

  • Drip Campaign: Basically a timed version of an email sequence. Think: “Send this email 2 days after signup… then another 3 days later…” You’re slowly building trust and momentum.

  • Broadcast Email: One-time email sent to your whole list (or a segment). Used for launches, flash sales, announcements — anything time-sensitive or juicy.

  • Retargeting: Ever see an ad for something you just looked at? That’s retargeting. You're showing ads to people who’ve already visited your site or engaged with your funnel. It’s creepy… but it works like magic.

  • Segmentation: The act of sorting your list by behavior, interests, or funnel stage. So your messaging hits the right person at the right time — and doesn’t feel like a generic blast to everyone and their grandma.

Follow-up isn’t spam. Done right, it’s service. You’re reminding the right people about the right solution — and making money while doing it.

Traffic & Acquisition Terms

You’ve got a funnel. Now you need traffic.
But not just any traffic — intentional, trackable, ROI-positive traffic.

Here’s the lingo you need to know so you don’t get bulldozed by ad agencies or overhyped ad courses:

  • Organic Traffic: Visitors who find you naturally — via SEO, social media posts, YouTube videos, etc. No ad budget, just content and consistency.

  • Paid Traffic: The stuff you pay for. Meta ads, Google search, YouTube pre-rolls, etc. It’s faster, but if your funnel’s weak, it’ll just burn your budget.

  • Pixel: A tiny piece of code you add to your site that tracks user actions. If someone clicks your ad but doesn’t buy, your pixel remembers — and fuels your retargeting. Don’t run ads without one.

  • ROAS (Return on Ad Spend): If you spend $1 and make $5, you’ve got a 5x ROAS. This is the number to watch with paid traffic. Everything else is noise.

  • Cost Per Lead (CPL): The price you pay to get one email, one opt-in, one potential customer. Know this number like you know your Uber rating.

When your funnel is dialed in, traffic becomes a fuel source — not a financial black hole.

Funnel Tech & Automation Lingo

Time to translate the nerd speak into entrepreneur-speak.
You don’t need to be a tech wizard — you just need to know what does what.

Here’s your funnel tech cheat sheet:

  • CRM (Customer Relationship Management): The brain of your funnel. Tracks leads, conversations, follow-ups, and deal stages. Tools like GoHighLevel or HubSpot run the show here.

  • Zapier: The silent connector. It links your tools together behind the scenes. New opt-in on your landing page? Zapier can auto-add them to your CRM, email list, and even your Google Sheet — in one shot.

  • Autoresponder: This is what sends emails or texts after someone opts in, books a call, or buys. It’s the “set it and forget it” side of your nurture sequence.

  • Tagging: The act of labeling leads based on behavior. Did they click? Did they buy? Did they ignore you completely? Tags let you sort and send smarter.

You don’t need 47 tools. You need a few that talk to each other and actually work. That’s what we set up for our clients. Simple. Scalable. Stress-free.

Funnel Metrics That Actually Matter

You can obsess over vanity numbers all day — followers, likes, pageviews… but none of those pay the bills.

These are the metrics that tell you if your funnel is printing profit or just pretending to:

  • Opt-In Rate: % of people who land on your page and give you their info. If it’s under 20%, something’s off. If it’s 30%+, you’re in beast mode.

  • Cart Abandonment Rate: % of people who start checkout but don’t finish. Use emails, SMS, or retargeting to bring them back — this is often the easiest money to recover.

  • Lifetime Value (LTV): How much a customer is worth over time. If you know your LTV, you can afford to spend more upfront — and scale faster.

  • Churn: The % of people who drop off. Critical for memberships, SaaS, and subscriptions. High churn = leaky funnel.

  • Conversion Window: How long it takes for someone to go from stranger to buyer. Shorten this with urgency, retargeting, and smart follow-up.

Don’t guess. Don’t hope. Track this stuff.
Because when you know the numbers, scaling isn’t a mystery — it’s a formula.

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